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Manage your account by phone or text message

You can manage your thinkmoney Personal Account on the move using our simple SMS text message and phone services.

Just text your request to either 07786 200077 or 81122 and we'll text you back to confirm your request has been dealt with.

Texts to 81122 will be charged at your standard message rate and might not be included in any inclusive text message bundle you may have. Text updates are free to receive, but your service provider's normal rates still apply.

Money Better Managed on your mobile - simply text:

‘BAL’

For Current Balance

‘TRANS’

For Salaries Account
Transactions

last five transactions

‘TRANC’

For Card Account
Transactions

last five transactions

‘CHANGE’

With instructions to cancel, amend or add Direct Debits and incomes

We'll also send you updates to notify you of any changes - such as when a cheque has cleared, your income has been paid into your account or a new instruction (a standing order, for example) has been set up. So you'll always be up to date and know exactly where you stand.

Please note that requests for Salaries Account and Card Account transactions are both limited to 10 per month.

PIN by SMS

You can even order your PIN by SMS. It's simple. It's secure. It means you get those all-important four digits in minutes rather than days!

Click here or ask one of our account-opening advisers to set you up.

Automated phone service

You can use our automated phone service by calling 08444 155 155. Use this service for:

  • Account balances
  • Transaction information

Talk to a Money Manager

If you'd prefer to talk to a real person, just get in touch with our Money Managers, who will always be happy to help.