Already have a thinkmoney Personal Account?
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Accessing your account online allows you to control your money just the way you want to, anytime you want to.
If you haven't already registered for our online account management service, click here to register online. Or you can text the word 'NET' along with your email address to 81122 and we'll email you with details of how to register. If you need help, please contact your Money Manager on 08444 155 155.
If you've already registered, log in and manage your account online.
Money Managers
If you're already a customer, you'll probably know all about the benefits of having access to our Money Managers.
Don't forget: they're there to answer any questions you may have about your account or our service; whatever issues you're dealing with, our Money Managers are on hand to give you the answers you're looking for.
To speak to one of our Money Managers now, call 08444 155 155.
General FAQs
If you've ever got any questions, and want immediate answers, chances are you'll find them on our site. So, why not visit our FAQ page to see if your question has already been answered? If not, just give us a call - our Money Managers will be happy to answer any questions you may have.
Contact numbers
What happens if your thinkmoney Debit MasterCard is lost or stolen? Or you're experiencing technical difficulties/looking for help with managing your account online?
Unexpected problems can happen - and usually do so at 'the wrong time'. We understand how stressful it can all be, and that's why we're committed to giving you the help you need fast.
To report your thinkmoney Debit MasterCard lost or stolen while in the UK, call 08444 155 155; if you're abroad, call 0044 161 779 5222.
If you ever need technical help, call our Technical Support Team on 0845 056 6991.
Using SMS and online account management services will incur no additional charge. Your service provider's normal rates still apply. Subject to fair use policy. Calls to 0844 and 0845 numbers from BT landlines cost up to 5p per minute.