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Accessing your account online allows you to control your money just the way you want to, anytime you want to. If you've already registered, log in and manage your account online.

If you haven't already registered for our online account management service, click here to register online. Or you can text the word 'NET' along with your email address to 81122 and we'll email you with details of how to register. If you need help, please contact your Money Manager on 08444 155 155.

Money Managers

If you're already a customer, you'll probably know all about the benefits of having access to our Money Managers.

Don't forget: they're there to answer any questions you may have about your account or our service; whatever issues you're dealing with, our Money Managers are on hand to give you the answers you're looking for.

To speak to one of our Money Managers now, call 08444 155 155.

General FAQs

If you've ever got any questions, and want immediate answers, chances are you'll find them on our site. So, why not visit our FAQ page to see if your question has already been answered? If not, just give us a call - our Money Managers will be happy to answer any questions you may have.

Emergency contact numbers

To report your thinkmoney Debit MasterCard lost or stolen while in the UK, call 08444 155 155; if you're abroad, call 0044 161 779 5222. You can report your card lost or stolen 24 hours a day, so you won't have to wait until the next morning to get your card blocked.

If you ever need technical help - problems with your Online Account Management or MasterCard Securecode, for example - call our Technical Support Team on 0845 056 6991.