Monday - Thursday 8:00am - 8:00pm
Friday 8:00am - 6:30pm
Saturday 8:00am - 4:30pm
If you have a thinkmoney Personal Account and would like to speak to a Money Manager about anything to do with your money, please call 08444 155 155.
Register for online account management
If you haven't already registered for our online account management service, click here to register online. Or you can text the word 'NET', along with your email address, to 81122 and we'll email you with details of how to register. If you need help, please contact your Money Manager on 08444 155 155.
To report your thinkmoney Debit MasterCard lost or stolen (24 hours):
In the UK, please call 08444 155 155.
While abroad, please call 0044 161 779 5222.
If you require any assistance when you're managing your account online, including help logging in, please call our Technical Support Team on 0845 056 6991.
Using SMS and online account management services will incur no additional charge. Your service provider's normal rates still apply. Subject to fair use policy. Calls to 0844 and 0845 numbers from BT landlines cost up to 5p per minute.