Reporting your
thinkmoney Prepaid
Debit MasterCard®
lost or stolen (24hrs):

If you wish to report your thinkmoney Debit MasterCard lost or stolen while in the UK, please phone 08444 155 155.

If you wish to report it lost or stolen while abroad, please phone 0044 161 779 5222.

Reporting your thinkmoney Debit MasterCard lost or stolen online:

You can also report your thinkmoney Debit MasterCard lost or stolen by accessing your account online.

If you haven't already registered, please click here to register online. Or text the word 'NET', and your email address, to 81122 and we'll be in touch with details of how you can start managing your account online. For additional help, please contact your Money Manager on 08444 155 155.

Click here to find out more about managing your account online.

Using SMS and online account management services will incur no additional charge. Your service provider's normal rates still apply. Subject to fair use policy. Calls to 0844 and 0845 numbers from BT landlines cost up to 5p per minute.

MasterCard SecureCode

Safe and secure shopping online. To protect your thinkmoney Debit MasterCard against unauthorised use, click below and follow the
simple steps.

Ways to manage your money with us

Online
Phone & SMS
thinkmoney Debit MasterCard
ATM

Existing customers Existing customers Paying money into your account Manage your account online Existing customers FAQs Lost or stolen thinkmoney Prepaid Debit MasterCard® MasterCard SecureCode Think Protect card insurance Faster payments Contact numbers

News & advice

Get all the latest news, money-saving tips and personal finance advice from the thinkmoney team.

Monthly management fee payable. Only available to UK residents aged 18 or over for personal use. Proof of identity will be required. The thinkmoney Personal Account is an account held with a leading high street bank but managed and provided by Think Money Limited. Telephone calls may be recorded for training and monitoring purposes. Calls to 0800 numbers from BT landlines are usually free. Calls from other networks may vary, check with your network provider for full details of your service.

Think Money Limited is authorised by the Financial Services Authority under the Electronic Money Regulations 2011 (register reference 900033) for the issuing of electronic money and the provision of payment services.

Think Money Ltd is an appointed representative of Think Insure Ltd in respect of non-investment insurance contracts. FSA registration number is FRN 591069. You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register/home.do or by contacting the FSA on 0845 606 1234.

MasterCard is a registered trademark of MasterCard International Incorporated. The Card is issued by Wirecard Card Solutions Ltd ("WDCS") pursuant to licence by MasterCard International Inc. WDCS is authorised by the Financial Services Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051).

Pennington House, Carolina Way, South Langworthy Road, Salford Quays, M50 2ZY Registered in England and Wales. Registration number 05530040. Consumer Credit Licence Number 0594897. Copyright © 2012 Think Money Limited. All rights reserved.