To get started simply text any of the messages below to 07786 200077 or 81122*
Amend your Direct Debits by text
Just text us “CHANGE” followed by either cancel, amend, or add.
See examples below:
"CHANGE. Cancel my Direct Debit with 02."
"CHANGE. Amend my Direct Debit with British Gas from £30 to £40."
"CHANGE. Add a Direct Debit with United Utilities for £32."
Get your Balance and Transactions by text
For Current Balance
So you'll always be up to date and know exactly where you stand.
*Texts to 81122 will be charged at your standard message rate and might not be included in any inclusive text message bundle you may have. Text updates are free to receive, but your service provider's normal rates still apply. TRANS and TRANC requests are limited to 10 per customer per calendar month.
Are you a new customer?Instead of waiting days to receive your PIN in the post, you can now get it by text in a couple of minutes.
Forgotten your pin?Don't worry, you can reqeust a new PIN by text an receive it within minutes.
Stay in-control of your money wherever you are by using our online account management service on your mobile.
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