To get started simply text any of the messages below to 07786 200077 or 81122*
Amend your Direct Debits by text
Just text us “CHANGE” followed by either cancel, amend, or add.
See examples below:
"CHANGE. Cancel my Direct Debit with 02."
"CHANGE. Amend my Direct Debit with British Gas from £30 to £40."
"CHANGE. Add a Direct Debit with United Utilities for £32."
Get your Balance and Transactions by text
For Current Balance
So you'll always be up to date and know exactly where you stand.
*Texts to 81122 will be charged at your standard message rate and might not be included in any inclusive text message bundle you may have. Text updates are free to receive, but your service provider's normal rates still apply. TRANS and TRANC requests are limited to 10 per customer per calendar month.
Are you a new customer?Instead of waiting days to receive your PIN in the post, you can now get it by text in a couple of minutes.
Forgotten your pin?Don't worry, you can reqeust a new PIN by text an receive it within minutes.Get your PIN by text
Stay in-control of your money wherever you are by using our online account management service on your mobile.Log in
Switching service We offer a paper based account switching service. Find out more about it here.
MONTHLY MANAGEMENT FEE PAYABLE. ONLY AVAILABLE TO UK RESIDENTS AGED 18 OR OVER FOR PERSONAL USE. PROOF OF IDENTITY WILL BE REQUIRED.
CALLS MAY BE RECORDED FOR TRAINING AND MONITORING. CALLS TO 0161 NUMBERS ARE TYPICALLY CHARGED UP TO 9P PER MINUTE FOR LANDLINES, PLUS ANY CALL SET-UP FEE, AND BETWEEN 3P AND 40P PER MINUTE FOR MOBILES. DATA CHARGES FROM YOUR MOBILE SERVICE PROVIDER MAY APPLY BUT YOU SHOULD CHECK WITH YOUR NETWORK PROVIDER FOR FULL DETAILS OF YOUR SERVICE.
Registered office: Think Park, Mosley Road, Trafford Park, Manchester M17 1FQ. Company registration No. 5530040. Registered in England and Wales. Four star accreditation from the Fairbanking Foundation for the thinkmoney Personal Account.Calls may be recorded for training and monitoring. Calls to 0161 numbers are typically charged up to 9p per minute for landlines, plus any call set-up fee, and between 3p and 40p per minute for mobiles. But you should check with your network provider for full details of your service.
Think Money Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, register reference 900033, for the issuing of electronic money and the provision of payment services. Think Money Limited is authorised and regulated by the Financial Conduct Authority for its consumer credit and insurance and mortgage mediation activities (Firm Ref No 685963 register.fca.org.uk/)
The thinkmoney Prepaid Debit MasterCard® is issued by R. Raphael and Sons plc, pursuant to a license from MasterCard International Incorporated. MasterCard and the MasterCard brand mark are registered trademarks of MasterCard International Incorporated. R. Raphael & Sons plc is a UK bank authorised by the Prudential Regulatory Authority and regulated by the Financial Conduct Authority and the Prudential Regulatory Authority (registration number 161302) and is permitted to issue e-money. Head office and registered office at 19-21 Shaftesbury Ave, London W1D 7ED, company registration number 01288938.