App and online banking

App and online banking

App and online banking (6)

I've forgotten my login details, what can I do?

You can reset your username, password or passcode using online banking or the app.

What can I use online banking and the app for?

The thinkmoney Current Account is based online and on mobile, so you'll use our online services to manage your account, make payments and check your budgeting.

How do I register for online banking and the app?

No need to remember 100 different passwords - register with us and you can log in on any device with the same login details.

Why do I need a passcode on my device to download the thinkmoney app?

We recommend that you secure your device with a passcode, fingerprint or face recognition before using the app.

Get more from your account with the thinkmoney app

One advantage of digital banking is the thinkmoney app is here for you 24/7

⚠ Due to COVID-19 we have longer than usual call wait times. That’s why we are asking all customers to use the app, unless your query is urgent. This will allow us to prioritise those customers who need us most.

Making your life easier with text alerts

One advantage of digital banking is the thinkmoney text service is here for you 24/7.

⚠Due to COVID-19 we have longer than usual call wait times. That’s why we are asking all customers to use our other services, unless your query is urgent. This will allow us to prioritise those customers who need us most.

If you need to make a change to your account and you are not able to download the app, then you can use our text service!

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