App and online banking

App and online banking

App and online banking (6)

I've forgotten my login details, what can I do?

You can reset your username, password or passcode using online banking or the app.

What can I use the app and online banking for?

The thinkmoney Current Account is based on mobile and online, so you can use both of these services to manage your account, make payments and check your budgeting.

How do I register for the app and online banking ?

No need to remember 100 different passwords - register with us and you can log in on any device with the same login details.

Why your device needs to be secure

We recommend that you secure your device with a passcode, fingerprint or face recognition before using the app.

Get more from your account with the thinkmoney app

One advantage of digital banking is the thinkmoney app is here for you 24/7

⚠ Due to COVID-19 we have longer than usual call wait times. That’s why we are asking all customers to use the app, unless your query is urgent. This will allow us to prioritise those customers who need us most.

What’s changing with our text message service and why?

Our text message service is coming to an end, but don’t worry, everything that the service provided can be done in the app. Check out our FAQs for everything you will need to know.