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How do I unblock Online Account Management?

If you’ve blocked Online Account Management, don’t worry, you’ll be able to manage your money online again in no time.

If you’ve blocked your online password or passcode, just text 'unblock' to 81122, or, if you get free text messages with your network provider text our mobile number – 07786200077.

We’ll then email you some temporary login details, which you can change when you login.

I've forgotten my details

If you’ve forgotten your username, you can request a reminder here. 

If you’ve forgotten your passcode, you can reset it here.

If you’ve forgotten your password, you can reset it here.

If you’ve forgotten both your online password AND passcode, OR blocked your username, just call one of our Money Managers on 0161 779 5000.

 

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MONTHLY MANAGEMENT FEE PAYABLE. ONLY AVAILABLE TO UK RESIDENTS AGED 18 OR OVER FOR PERSONAL USE. PROOF OF IDENTITY WILL BE REQUIRED.

Calls may be recorded for training and quality purposes. Calls to 0161 numbers from mobiles and landlines are charged at local rate. Please check with your network provider for details on your call package.

Think Money Limited. Registered Office: Think Park, Mosley Road, Trafford Park, Manchester, M17 1FQ. Company Registration No. 5530040. Registered in England and Wales. Four star accreditation from the Fairbanking Foundation for the thinkmoney Current Account.

Think Money Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Register No. 900033) for the issuance of electronic money and provision of payment services. Think Money Limited is authorised and regulated by the Financial Conduct Authority for its consumer credit and insurance and mortgages mediation activities (Firm Reference No. 685963 register.fca.org.uk/)

The thinkmoney Prepaid Debit Mastercard® is issued by Think Money Limited pursuant to licence by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.