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News Article

What’s your biggest modern-day irritation?

Published 2 July 2014 by

We’ve all got them – those things that just grind our gears whenever they happen, like someone pushing in front of us in a queue or not looking up from their phone when we’re trying to talk to them. Now, all of these modern-day annoyances have been compiled and put into a top 10 – is yours one of them?

The top 10

1. Computer freezing or crashing

2. Automated phone calls

3. Unexpected fees or charges

4. Slow internet connection

5. Unclear pricing/misleading offers in shops

6. Missed parcel deliveries

7. Drivers not queuing/forcing their way into traffic flow

8. People texting or playing on their phone when you’re speaking to them

9. Being stuck in traffic

10. No phone signal

New research* conducted for thinkmoney has revealed that technology is the thing most likely to drive people in the UK into a frenzy of annoyance. Topping the list of 2014’s greatest bugbears is your computer freezing or crashing. Indeed, anyone who has ever encountered the ‘blue screen of death’ or similar while they’re in the middle of an important piece of work – which they haven’t saved – will know exactly why this is the number one gripe.

Other tech nightmares cited by respondents as pushing them over the edge include slow internet connection and not being able to get a phone signal.

In a jam

It’s fair to say there was once a time when possibly the most popular gripe would have been getting stuck in traffic. Few situations can cause the same amount of frustration you feel when you’ve been stuck in your car, unmoving, for half an hour – especially if you’re supposed to be somewhere. However, this survey reveals that getting stuck in traffic is only nine on the list of the top 10 irritations.

A more annoying problem for today’s drivers is other motorists deciding they don’t have to queue, or forcing their way into the traffic flow. This was voted as number seven on the list of modern-day annoyances.

Frustrating finances

Situations involving spending and finances are also ripe for winding people up. According to respondents, being lumbered with unexpected charges or fees is the third most irritating thing that can happen in 2014 – and this is not something that just a handful of people have experienced.

Research** carried out for us earlier in the year revealed that one in four people had to pay bank charges during 2013. Of these, the equivalent of nearly one million had to fork out more than £200.

At thinkmoney, we never charge for missed or late payments – ever. In return for our fee, we make sure that the money you need to cover your regular outgoings like rent/mortgage payments, council tax and bills is ring-fenced each month. While you’re free to spend the remainder of your income however you wish, this provides you with the confidence that you’re not going to miss any important bills, because we’ve got everything covered.

Find out how our account works by watching this video.

*OnePoll questioned a nationally representative sample of 2,000 adults aged 18 and over between 6th June and 16th June 2014, of whom 500 were Scottish residents.

**OnePoll questioned a nationally representative sample of 2,000 adults aged 18 and over between 10th January and 15th January 2014. Figures have been extrapolated to fit ONS 2013 population projections of 50.3m UK adults.