We are pleased to confirm that all delayed credits and debits, including those due today, have now been received and all accounts have been updated. We also expect that future incomes will continue to be paid as normal.
Our online, text and automated phone services are all operating as normal. We understand that you may still wish to speak to us and your patience is appreciated during this busy time, as we continue to experience high call volumes.
If you have been impacted by the problems over the past few days please do keep details of any costs you’ve incurred – we will ensure that you are not left out of pocket. We will be in touch with further details over the coming days – please check our Facebook and Twitter pages for the latest information.
Finally, we’d like to apologise once again for the inconvenience that you have experienced.