Skip to main content

Virgin Media has become one of a whole list of broadband providers to announce they’ll be putting their prices up in the coming months. Some customers could end up paying £1.75 a month more, just a year after the internet service provider upped its prices by £1.50.

Rising broadband costs appear to be a running theme, with a number of the other major providers putting prices up for the autumn. Increased numbers of people logging on for longer could be to blame, but how can you make sure that you don’t pay more? Find out if you could get a better deal by switching providers.

Providers changing prices

The price increase by Virgin Media is only the most recent announcement from broadband providers. Last month, TalkTalk revealed it was to put its prices up, with one tariff being increased to £7.50 a month from £5 a month. The package had only just been put up from £3.50 a month in June 2015, meaning the cost has more than doubled in less than six months.

In July, BT also announced a price increase of 7% for its landline and broadband services, after it had put prices up by 6.5% just a year before. After BT’s prices increased in 2014, a few of the major broadband providers followed suit, so we could see even more announcements about costs going up over the next few weeks.

One of the main reasons for broadband provider putting their prices up is that we’re all just using the internet more now. With more of us now having internet-enabled smartphones and tablets and using our smart TVs to stream shows from Netflix, it means that the broadband providers are struggling to provide a faster internet service. This has caused some of them to invest in new fibre broadband lines, and they’ve put the prices up to deal with this extra cost.

How to save

If your broadband provider has announced they’re putting prices up, you don’t have to pay this – you could switch to another provider. Whenever a provider announces a price increase, they legally have to give you 30 days to leave, without paying an exit penalty. You could use a comparison site like broadbandchoices to see if there’s a cheaper deal available in your area. Keep in mind though that if you’re switching your line rental too, you’ll have to pay extra for this and some broadband providers might charge you if they send out a new wireless router – you generally can’t use another company’s router for your new internet.

However, if you’ve been generally happy with the service from your broadband provider before this time, you might want to try ringing up and seeing if they’ll reduce your price. There’s no guarantee that this will work, but if you have details of a cheaper package with another provider and you’re polite when you ring up, it might pay off.

Internet seems to be running slower than it once did? We’ll show you how you can check you’re getting the broadband speed you’ve paid for – check out the blog here.

Legal Information