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News Article

Building you a new, even better thinkmoney

Published 24 March 2016 by

Real time Faster Payments

As you know, later this year we are going to be bringing you a new, even better thinkmoney.

Once the new service goes live we'll be able to offer “real time” Faster Payments. Faster Payments you send to individuals or firms will usually arrive within two hours, although in many cases they will arrive within minutes.

Similarly Faster Payments made to you will usually be credited to your account within minutes, 24/7 and 365 days a year.

You can already set up new Faster Payments, and send them, via Online Account Management. You can also make Faster Payments to existing recipients from the thinkmoney App.

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Pay in at over 11,000 Post Offices

Once our upgrade is complete, you will be able to pay in cheques, as well as cash, at any Post Office branch. There are over 11,000 to choose from across the UK and Northern Ireland, so there should be one close to you.

Once we go live with the Post Office you will no longer be able to use RBS or NatWest branches to pay in either cash or cheques, or for any other branch services.

We'll be in touch nearer the time with more details on Faster Payments and how to pay in cheques at the Post Office, as well as when the new arrangements will start.