The aim of the thinkmoney Personal Account is to make managing your money that little bit simpler. Over the past three years, the product and service we provide has been recognised by the Fairbanking Foundation and this year’s no different.
On Tuesday night, the thinkmoney Personal Account was granted a Four Star Mark by the Fairbanking foundation for the fourth year in a row. Each year, the Foundation – which is not-for-profit – awards a Star Mark to financial products ranging from three to five. This year the scheme was expanded to cover products owned by one in three UK adults.
In order to be recognised, financial institutions provide details of their product to the Foundation. These are then measured against a criteria, with factors such as account features and complaints being assessed. Customer research is conduced to hear what account holders have to say about the product and the final decision is made by an independent panel of industry experts. You can see more about what they say about the account here.
The Mark lets us know that our product is doing what it should – helping you to manage your money better and have more control over your income and spending. Key features such as the unique nature of our account – which separates the money that you need for your regular bills from the cash you spend on everyday purchases– contribute to the rating. Other factors such as the ease at which you can manage your account helped as well, as you can do this either by text, phone or online.
This Four Star Mark could not have come at a better time, as we’ve got some exciting developments happening here at thinkmoney. Our thinkmoney app is launching any day now and we are also rolling out the ability to use the Post Office to pay in and withdraw cash by sending out new thinkmoney Prepaid Debit MasterCard® to customers.