We are getting in touch because our records indicate that you are due an income into your thinkmoney account on Friday 18th November.
Over the past few months we've been letting you know about an upgrade we are planning for thinkmoney accounts. At the moment, we expect that this upgrade will take place overnight on Thursday 17th November and the work will take until about 11am on the morning of Friday 18th. At this stage this date is still provisional.
As a result of the work we are doing, the income you are due may be slightly delayed, but will be in your account by 11am on the Friday.
|The following services will not be affected|
|Your thinkmoney debit card will continue to work as usual throughout|
|The following services will be unavailable on Thursday night and into Friday morning until 11am|
|Online Account Management|
|iPhone and Android apps|
|Automated phone services|
We'll be in touch nearer the time with more details, and to confirm that we are going ahead as planned.
If you have any questions, do please call 0161 779 5000 to speak to a Money Manager.