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Reviews

We're proud of the service we provide. Many of our customers tell us how much they appreciate how the thinkmoney Personal Account has helped them.

Here are some of the latest comments from our customers.

Posted

Rating

Comment (6772 total reviews)

9 Hour(s) agoExcellent ++Perfect
9 Hour(s) agoExcellent ++Service rating : Brilliant company
Product : Great service and easy to use.
9 Hour(s) agoExcellent ++Service rating : Friendly, understanding staff
Product : Bad points: unable to use the card at unmanned petrol stations and keep getting texts to say money is being moved from my card account but doesn't say which bill / standing order etc. Would be helpful if this information could be sent via text as well. This does happen if money is not claimed and is put back into card account.
9 Hour(s) agoExcellent ++Service rating : Allwase available
Product : Just takes a long time to get a cheque prosesed
27 Hour(s) agoGood +it has been very helpful.
30 Hour(s) agoExcellent ++Service rating : Amazing service from account managers. Wonderful idea and well worth service charge
Product : As above
33 Hour(s) agoPoor -0800 number to phone and keep you hanging on for an age , very poor, and then try to get them to do something you need , no chance
35 Hour(s) agoGood +Service rating : Service is good.
Product : But i dont like that you are offering personal loans sending sms messages , but when i need it i dont get it..
38 Hour(s) agoGood +Service rating : Need a app and to be able to transfer money across accounts via txt and not ring up and not be on hold for 20-30 mins a time
Product : Stops me spending my bill money
38 Hour(s) agoExcellent ++Service rating : since I have opened my Account the service I have received has been amazing. All your staff are friendly, knowledgeable and always get back to you when they say they will.It has made such a difference to my life not having to worry about bills and their management. I woud never have an account with any other bank. Thank you to you all.
Product : It works brilliantly I would, and do, recommend it to everyone