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Reviews

We're proud of the service we provide. Many of our customers tell us how much they appreciate how the thinkmoney Personal Account has helped them.

Here are some of the latest comments from our customers.

Posted

Rating

Comment (7361 total reviews)

23-Jun-2015Excellent ++Service rating : I get excellent Customer Service from thinkmoney and will recommend them to my friends and colleagues any time
Product : All the service I would expect from a High Street Bank, only better
23-Jun-2015Good +Service rating : its a really useful account to get back on track and disciplined
Product : its a good way to support an individuals. However some of the features on the card a bit restricted for example - you can on get £20 of petrol and cannot use the card in some automatic machines.
22-Jun-2015Good +Service rating : Very helpful and very happy with the service
Product : Very happy with the account
22-Jun-2015Poor -Service rating : If I'd been asked a month ago I'd have said good. But you've changed your website and since then a major part of it has not been working. If i want to check anything about regular outgoings I have to phone, what a ridiculous amount of time then speak to someone.
Product : If I'd been asked a month ago I'd have said good. But you've changed your website and since then a major part of it has not been working. If i want to check anything about regular outgoings I have to phone, what a ridiculous amount of time then speak to someone.
20-Jun-2015Excellent ++Service rating : 5 stars
Product : No problems very good service.
19-Jun-2015Good +Good to bank with no chance of unplanned overdraft is brilliant
19-Jun-2015Excellent ++Service rating : Helpful staff and quick automatic enquiries.
Product : no problems
19-Jun-2015Excellent ++Service rating : Good service
Product : Excellent product
19-Jun-2015Excellent ++Service rating : ALWAYS VERY HELPFUL
Product : ALWAYS GET THE RIGHT HELP I NEED ON THE DAY
18-Jun-2015Excellent ++Its the best thing that's ever happened for us. The only problem I have with them is when you pay for anything on-line the security at the end needs attending to because its so easy to block the card