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Refused a bank account? Let’s change that

You can get a thinkmoney Current Account, no matter your financial situation.

£10 monthly fee

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Switchguarantee Logo Fairbanking Logo

Bank with us if you've been refused a bank account

If you’re over 18 and you live in the UK for at least 6 months a year, you can bank with us. Even if you’ve had a bank account application declined before.


Your credit history won’t stop you from getting an account


73% of customers improved their credit score banking with us*

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Get your bills sorted every month

*Based on a sample of customers who held an account for 12 months and previously had limited credit history or substantial credit use

Less sinking feeling in your stomach. More fist bumps.

You know the feeling of relief when all your bills get paid? We can help with that.

The thinkmoney Current Account splits your money into what you need for bills and what’s left to spend. That way, the important stuff is covered every month and you’ve got one less thing to worry about.


You pay in your income


We keep money for your bills aside


The rest is yours to spend

And since paying bills on time makes you look reliable and trustworthy, your credit score could go up. So you’re less likely to get declined the next time you apply for something.

As well as help to sort out your finances, you get:

  • list-itemBanking when it suits you, wherever you are with the thinkmoney app
  • list-itemA contactless debit card
  • list-itemNo unexpected charges if we're refusing a payment due to lack of funds
  • list-item11,000 + Post Offices to pay in cash and cheques

£10 monthly fee

Why have I been refused a bank account?

Each account provider has a set of criteria they use to assess your application. If you’ve had a bank account application declined, one of these things could be responsible:

Your credit history: You can’t get a bank account with some providers if you’ve missed payments or you’ve had debt in the past. At thinkmoney, you can open an account whatever your credit history.

Your income: Look out for accounts which have a ‘minimum monthly pay in’. If your monthly income is less than that amount, you could be refused a bank account.

Your financial history: It doesn’t matter if you haven’t got the best financial track record. You can still get a thinkmoney Current Account, even if you’re bankrupt or have an IVA.

Let’s solve your problems opening accounts

Right now you’re thinking ‘Great, I know why I got refused a bank account, but I can’t fix my credit score overnight’. Which is true, but you can get an account to help you.

  • list-itemNo credit checks when you open an account
  • list-itemStress-free budgeting (no maths skills needed)
  • list-itemRebuild your credit rating

£10 monthly fee

iphone app

Your current account in your pocket

Don't be in the dark about your money. Download the thinkmoney app for iOS and Android and take your current account with you wherever you go.

Help if you’ve had a bank application declined

Will I be accepted?

We’ll accept you if you’re over 18, you live in the UK for at least 6 months a year, and you’ve not committed fraud. When you apply we’ll run some checks to ensure you are who you say you are, and if everything matches up you’ll be accepted.

How long does it take to open a current account?

The online form takes about 5 minutes to complete, and once you’re done we’ll let you know what ID we need. In some cases we can verify your ID instantly, so your account will be open and ready to use in a few minutes.

What ID do I need?

At the end of the form, we’ll let you know what ID you need. Usually a UK driving licence or passport will do, but we can also accept utility bills, HMRC letters and more. Find out more about the ID we accept.

Will this help to build my credit?

The thinkmoney Current Account could build your credit because it helps you pay bills on time. Most suppliers will let credit reference agencies know if you’re paying bills on time or late. Paying bills on time can improve your credit score, and missing bills could harm it.

More Information

You can get a thinkmoney Current Account if you’re over 18 and a UK resident – it’s as simple as that. It doesn’t matter if you’ve had bad credit in the past or you have no credit history as we don’t carry out a credit check when you apply for your account. All we need to do is verify that you are who you say you are and you can open an account online.

The Financial Conduct Authority requires us to publish information about our personal current accounts. For more information about this click here.

These documents inform you about the fees for using the main services linked to the payment account. It will help you to compare these fees with those of other accounts. Fees may also apply for using services linked to the account which are not listed here. Full information is available in our terms and conditions. A glossary of the terms used in this document is available free of charge.

For information about the thinkmoney Current Account click here.

For information about the thinkmoney Current Account Plus click here.

We have designed the Current Account Switch Service to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. It will only take seven working days. As your new current-account provider we offer the following guarantee.

  • The service is free to use and you can choose and agree your switch date with us.
  • We will take care of moving all your payments going out (for example, your Direct Debits and standing orders) and those coming in (for example, your salary).
  • If you have money in your old account, we will transfer it to your new account on your switch date.
  • We will arrange for payments accidentally made to your old account to be automatically redirected to your new account. We will also contact the sender and give them your new account details.
  • If there are any issues in making the switch, we will contact you before your switch date.
  • If anything goes wrong with the switch, as soon as we are told, we will refund any interest (paid or lost) and charges made on either your old or new current accounts as a result of this failure.

For more information

The money you hold in your thinkmoney Current Account is not protected under the Financial Services Compensation Scheme (FSCS). As thinkmoney is authorised and regulated by the FCA as an e-Money Institution, your money is protected and, unlike the FSCS, this protection is not limited to a certain amount. This means that your money is held separately and securely and, if something were to happen to thinkmoney, you would always receive it back.

Yes, once you open your account you can add another person to it to make a joint account. Joint accounts cost £15 per month.

Think Money Limited has partnered with (UK) to provide and support a dedicated interface for Third Party Providers offering AISP, PISP and CBPII services.

TokenOS is the operating system for open banking that allows banks, merchants, enterprises and individuals to interact in a global marketplace of financial services.

If you are a Third Party Provider offering AISP, PISP and CBPII services, please use the link below to access the Integration Guide for information on how to register as a member to access information or make payment requests using the Think Money dedicated interface.

Token TPP Interface Website

Please read this leaflet for more information about your rights when making payments in Europe. Contact us if you need a large print or braille version.

For more information on how we will use your personal information when you have an account with us, you can read our 'How we use your personal information' leaflet. For more detailed information you can also read our Privacy Policy.

Accounts opened after 7th November 2018

Accounts opened before 7th November 2018

Accounts opened after 1st February 2020

From the 1st April 2020 the below Terms and Conditions will come into effect for all customers:

Legal Information