What are the thinkmoney Current Account fees?
Can I apply for an account if I've got bad credit?
I need to send ID to open an account. What ID can I send?
How do I upload my ID?
What if I can't or don't want to upload my ID?
What if I don't have any of the documents you accept?
How to get your ID upload right
Can I pay in cash and cheques at the Post Office?
How do I pay cheques into my account?
Where can I withdraw cash in the UK?
What's a Faster Payment?
Making contactless payments
International payments: How do I receive money from outside the UK?
Can I use Apple and Google Pay?
Why is my money held when a transaction has failed?
How long will it take for a refund to go back on my card?
Transport for London contactless payments
About contactless cards
My account (6)
How do I check my balance and transactions?
You can view your balance and transactions in the app. Read more to find out how.
How do I update my personal details?
You can change your email address and phone number on the app or online banking, but you need to call us to update your name or address.
How do I close my account?
We're sorry you're thinking of leaving us. If you want to close your account, call us for a chat.
What to do when someone passes away
If someone close to you has passed away and they had a thinkmoney account, call us to talk through the next steps.