My account
What are the thinkmoney Current Account fees?
Can I apply for an account if I've got bad credit?
I need to upload ID to open an account. What ID can I use?
How do I upload my ID?
What if I can't or don't want to upload my ID?
What if I don't have any of the documents you accept?
How to get your ID upload right
Can I pay in cash at the Post Office?
How do I pay cheques into my account?
Where can I withdraw cash in the UK?
What's a Faster Payment?
Making contactless payments
International payments: How do I receive money from outside the UK?
How do I use Apple Pay?
How do I use Google Pay?
Why is my money held when a transaction has failed?
How long will it take for a refund to go back on my card?
Transport for London contactless payments
About contactless cards
How to approve online payments?
My account (6)
How do I check my balance and transactions?
You can view your balance and transactions in the app. Read more to find out how.
How do I update my personal details?
You can change your email address and phone number in the app, but you need to call us to update your name or address.
How do I close my account?
We're sorry you're thinking of leaving us. If you want to close your account, call us for a chat.