What are the thinkmoney Current Account fees?
Can I apply for an account if I've got bad credit?
I need to send ID to open an account. What ID can I send?
How do I upload my ID?
What if I can't or don't want to upload my ID?
What if I don't have any of the documents you accept?
4 steps to set up your account
How to get your ID upload right
How to open an account via the app
Can I pay in cash and cheques at the Post Office?
How do I pay cheques into my account?
Where can I make a cash withdrawal in pounds in the UK?
What's a Faster Payment?
Making contactless payments
How do I receive money from outside the UK?
Can I use Apple Pay?
Why is my money held when a transaction has failed?
How long will it take for a refund to go back on my card?
How do I get emergency cash?
How do I send a payment to somebody overseas?
Transport for London contactless payments
About contactless cards
I've forgotten my login details, what can I do?
What can I use online banking and the app for?
How do I register for online banking and the app?
Why do I need a passcode on my device to download the thinkmoney app?
Get more from your account with the thinkmoney app
Making your life easier with text alerts
How do I check my balance and transactions?
Check your balance and transactions any time of the day or night on the thinkmoney app.
Your card balance and transactions will be the first thing you see when you log in. Slide to the right to see your balance and transactions for your bills account.
If you’ve not got the app yet, download it from the App Store link or Google Play Store link and log in with the same details you use for online banking. Register now if you’ve not signed up for online banking and the app before.
How else can I check my balance?
- Log into online banking and go to the 'summary' section
- Call 0161 779 5000 and follow the prompts on our automated service