Protecting your money

Protecting your money

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Scams and fraud are a part of life we all have to deal with, but fortunately, there are plenty of ways to avoid them. Find out how to spot scams, protect your account from fraud and keep your money safe with these guides.

Financial scams

It's important that you keep yourself informed on the latest financial scams - check out what they are, how to spot them and what to do about them right here.

What is a scam?

Protect yourself from scams

How to spot a scam

How to report a scam

Making secure payments when shopping online

Being able to shop online has been a great benefit of the ever-growing online world, but this opportunity has also come with added threats. Learn how to shop safely online and protect your payments.

Understanding your statement

Is there a transaction you do not recognise? Use this guide to check obscure merchant names and codes on your bank statement.

Help for victims of fraud

If you believe you've been a victim of fraud, you can find out how to block your account and take action in our Help pages.

If you need to speak to us to report a scam or to raise concerns about anything related to your account, contact our Financial Crime team on 0161 779 5000.

Help for victims of fraud

If you believe you've been a victim of fraud, you can find out how to block your account and take action in our Help pages.

If you need to speak to us to report a scam or to raise concerns about anything related to your account, contact our Financial Crime team on 0161 779 5000.

Recent scams to avoid

How to spot scams, what information you should never reveal, and what to do if you spot a scam or have become victim to one.

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Coronavirus scams

We’ve rounded up a few of the more common scams going around so you can be aware should one come your way.

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