We're here for you

We're here for you

Home > Supporting our customers

Here at thinkmoney, we want to provide a service for everyone. Whether you need assistance to use our service or guidance on what to do if you’re struggling financially we’re here to support you.

Money and mental health

Discover the importance of your mental health, how to recognise the signs, and who to contact if you’re worried that your mental health might affect your finances.

Money worries

Money worries can affect us all from time to time. If you’re struggling with money due to bereavement, separation, illness, or other life adjustments, we’re here to help.

Third party account access

Need help with your finances from a trusted family member or friend? Find out what third-party account access is and how to get it.

Accessibility and disabilities

If you’re struggling to manage your finances due to a physical disability, find out how you can adapt the way you manage your account and what support is available.

Need some help?

We’re happy to support you with any issue that might be impacting your finances. Contact our specialist team on 0161 779 5000.

Opening times:

Monday - Thursday: 8:00am - 8:00pm

Friday: 8:00am - 6:30pm

Saturday: 8:00am - 4:30pm

Need some help?

We’re happy to support you with any issue that might be impacting your finances. Contact our specialist team on 0161 779 5000.

Opening times:

Monday - Thursday: 8:00am - 8:00pm

Friday: 8:00am - 6:30pm

Saturday: 8:00am - 4:30pm

You're not alone

If you’re struggling with your health, please reach out. We’d always recommend speaking to a recognised charity or medical professional who can help you get through the tough times and adapt to any big changes in your life.

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