Current Account

Can I still access my thinkmoney credit facility if I haven't used it in a while?

As a customer that's upgraded to the thinkmoney Current Account Plus, you may be able to apply to use the thinkmoney credit facility. Depending on your credit limit, you can borrow from £100 to £400 for up to 30 days.

The credit facility can come in handy if you find yourself with an unexpected expense and need a bit of extra help – especially as you can apply to borrow more than once.

Haven't accessed the credit facility in a while? We're going to remind you of the benefits of your credit facility and how to apply for the funds.

What is my credit facility limit? 

You can borrow either £100, £200, £300 or £400 with the thinkmoney credit facility. The credit limit you have is subject to affordability.

How do I apply for my credit facility? 

You can apply to access your credit facility through the thinkmoney app, Online Account Management or by calling us on 0161 779 5000. See our guides for further details:

If you are struggling to access the credit facility or have any questions, please call us on 0161 779 5000.

I don’t currently have the option to apply for my credit facility, why? 

There's a number of reasons why you might not be able to apply to use the credit facility at the moment. One is that we might simply need you to update your details with us. To update your details or find out why you can’t apply, call us on 0161 674 0188.

Can all thinkmoney customers access the credit facility? 

No, not all thinkmoney customers can access the credit facility. Only customers who have been upgraded to Current Account Plus – like yourself – can apply for it.

We will run affordability and eligibility checks, to help assess whether or not you'll be able to afford your repayments. This will help us to decide whether we'll accept your application and how much you could borrow.  

Can I request to change my credit facility limit? 

Yes, just call us and we'll run an affordability check to see what credit limit is right for you. Please call us on 0161 674 0188.

How much does it cost to use the credit facility? 

Firstly, there is no change to your monthly fee when you use your credit facility. You'll continue to pay £10 a month or £15 a month for joint accounts.

You only pay for the credit facility when you use it. You’ll pay interest of 0.75% per day on the outstanding amount borrowed.

So if you borrow £100 for 10 days, you’ll repay a total of £107.50 – this includes the £100 you borrowed plus 75p a day for 10 days – £7.50 in interest.

1077.4% APR Representative

Will you review my finances if I borrow through the credit facility? 

If you borrow through the credit facility, we will every so often review your circumstances to make sure you are still eligible and can continue to keep up with your repayments.

We will let you know when your review date is and when you'll need to call us. If you miss your review date, you will not be able to borrow money through the credit facility. 

Could you accept me even if you've declined me in the past? 

Yes. We will check your circumstances each time you apply, meaning we could accept you even if you’ve been declined in the past.

It's important to know that we don't run credit checks for the thinkmoney credit facility. However, we will do affordability and other checks to assess whether you'll be able to keep up with the repayments.

This helps us to decide whether we'll accept your application and what amount you can borrow.

I'm worried about using my credit facility as I've had credit problems in the past. Should I be? 

We'll treat your credit facility repayments just like any other bill. We'll budget for them from the upcoming incomes we can see on your account.

As we'll help you to manage your repayments on time, you could improve your credit rating.

I took out a Flexi Loan and then couldn't access my credit facility, why was this? 

You cannot take out a Flexi Loan and access the credit facility at the same time. However, once you've repaid your Flexi Loan, you will be able to apply to use the credit facility again.

We will run affordability checks to make sure you that your situation hasn't changed.  

I'm used to applying for credit elsewhere. How is the credit facility different?

The thinkmoney credit facility is not like other credit products and here's why.

  • Unlike an overdraft we don't just apply it to your account, you apply to access the credit facility only when you choose to.
  • We won't add any of the cost of credit to your monthly fee. Your current account and credit facility are separate.
  • We'll help you to manage your credit facility repayments just like any other bill.

Want to borrow more than £400? You can borrow up to £1,500 with a Flexi Loan.  You can find out more about the Flexi Loan and how to apply in our FAQs.

Warning: Late repayments can cause you serious money problems. For help, go to www.moneyadviceservice.org.uk

Think Money Limited and Ideal Finance Limited are both part of Think Money Group. When you apply to take out the loan, we thinkmoney are the credit broker, Ideal Finance Limited is the lender, and they pay us for our service.

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