Why have you stopped me using my credit facility, I’ve always paid it back on time?

There are a few different reasons why you might not have access to the credit facility anymore.

Our eligibility criteria change every day, so it’s possible you might not be eligible for the credit facility, even if you previously were.

We might have temporarily disabled your access to your credit facility for reasons related to your account or it’s possible that there could just be a technical issue.

Get in touch with us on 0161 779 5000 so we can look at your individual set of circumstances and find out why you can’t access the credit facility.

Legal Information