How to tackle water arrears.

Did you know that people owe over £2 billion in unpaid water bills across England and Wales right now? In fact, around 8% of households are currently in arrears. So, if you’re struggling, there are lots of other people in the same boat.  

Water bills have gone up sharply in recent years, with the average household now paying around £634, and some even more. With prices rising across the board and budgets stretched, it’s hardly a surprise that many people are finding it tough to keep up.  

This guide is here to help you understand what your water company can (and can’t) do if you’re behind, and what steps you can take to get things back on track.