From now on, if you are registered for Online Account Management then we’ll no longer send you statements in the post.
Instead, we’ll send your statement to your Online Account Management inbox each month. It's something that many customers have been asking for: it's greener and more convenient.
Want to get online statements but not yet registered for OAM? You can sign up here – it only takes a minute.
If you would prefer to continue to receive your statements in the post then just text POST to us on 81122 or 07786 200077. Don't worry about the response, your request will have been logged. You must text from the mobile number registered on your account. If you’ve already done this there is no need to do so again.