What are the thinkmoney Current Account fees?
Can I apply for an account if I've got bad credit?
I need to send ID to open an account. What ID can I send?
How do I upload my ID?
What if I can't or don't want to upload my ID?
What if I don't have any of the documents you accept?
4 steps to set up your account
How to get your ID upload right
How to open an account via the app
Can I pay in cash and cheques at the Post Office?
How do I pay cheques into my account?
Where can I make a cash withdrawal in pounds in the UK?
What's a Faster Payment?
Making contactless payments
How do I receive money from outside the UK?
Can I use Apple Pay?
Why is my money held when a transaction has failed?
How long will it take for a refund to go back on my card?
How do I get emergency cash?
How do I send a payment to somebody overseas?
Transport for London contactless payments
About contactless cards
What is a One-Time Passcode?
What is Mastercard® Identity Check?
I don't recognise a transaction, what should I do?
Is my money protected?
How will PSD2 affect me?
How can I tell if an email is from you?
How can I use fingerprint and facial recognition to pay online?
What is thinkmoney secure connection?
What are HAPI benefits?
The thinkmoney Plus account gives you access to a range of discounts and special offers through your thinkmoney app. Just go to the HAPI section in the app and browse the range of offers available.
Where can you get discounts in the HAPI scheme?
You can find offers from the following retailers and companies:
- Supermarkets, including Tesco & Asda
- Clothing stores, such as Primark, New Look and M&S
- Cinema chains, including Odeon, Cineworld and Vue
- Technology brands, including Apple, Dell, Currys, Argos & John Lewis, and Currys etc.
- Family days out, including Sealife, Legoland, and Alton Towers etc.
- Esso fuel stations (when using the Fuel Pecker card)
Look out for even better special offers when your discounts get boosted!
How does the fuel card work?
Get guaranteed discount when you're filling up your car with Fuel Pecker. Save between 3p and 10p per litre at over 1200 Esso fuel stations throughout the UK, including those at Tesco Express. You can also use a Fuel Pecker card to pay at pump.
How do I get the fuel card?
Look for Fuel Pecker in the HAPI Benefits section of your app. You will be sent a Fuel Pecker card which you can load up and use when buying fuel.