Can I change my personal details online?

You can update your email address and phone numbers using Online Account Management or the thinkmoney app.

Online Account Management

Go to the ‘Personal Details’ section on Online Account Management.

thinkmoney App

  • Tap ‘More’ on the menu along the bottom
  • Go to ‘Personal details’
  • Tap ‘edit’ next to the information you want to change
  • Enter your new details and tap ‘confirm’

Updating other details

Give us a call on 0161 779 5000 if you need to update your address or change your name.

Legal Information