How can we help today?

Current Account

I need to send two pieces of ID to open an account. What ID can I send?

If you have one of the following, we can accept this document without requiring a second piece of ID:

  • UK and non-UK Passport
  • Full or Provisional UK Driving Licence (photocard only)
  • EU National Identity Card
  • Biometric Residence Permit
  • HM Forces ID Card
  • Firearms Licence

If you don't have any of the above ID, we'll need to see two separate pieces of ID from the following table.

Important

Proof of Identity:

  • All documentation must show your full first name, not just initials – e.g. John Smith, not J. Smith.
  • Please send all pages of your document if it has more than one.
  • Proof of who you are and where you live must be from different sources. For example, a Tax Notification Letter can't be used alongside a Child Benefit Letter as they're both issued by HMRC. 

Proof of Address:

  • Your address must appear exactly as it does on your letters from us. If your address is incorrect on our letters, please contact us; if it is registered incorrectly with Royal Mail, please contact them directly.
  • Documents showing an expiry date must still be valid (for Driving Licences, check section 4b on photocard).

Please choose one document from each column below.

Proof of Identity                

Proof of Address

HMRC Tax Notification

(e.g. P2 Notice of Tax Coding)

 

Relating to the current financial year or dated within the last 6 months. We can't accept P45s or P60s.

HMRC Tax Notification

(e.g. P2 Notice of Tax Coding)

 

Relating to the current financial year or dated within the last 6 months. We can't accept P45s or P60s.

 

HMRC/DWP/Benefit Award Letter

 

Addressed and posted to you within the last 12 months and confirming your entitlement to current or future benefits.

 

HMRC/DWP/Benefit Award Letter

 

Addressed and posted to you within the last 12 months and confirming your entitlement to current or future benefits.

 

 

Immigration and Nationality Directorate (IND) Application Registration Card

Bank, Building Society, Credit Card or Mortgage Statement

 

Posted to you within the last 6 months. We can't accept print-outs or prepaid card statements.

 

 

Provisional UK Driving Licence – photocard only

Council Tax Bill

 

Relating to Council Tax payable at your current address and for the current financial year.

Aged 20 and under only

ID we'll accept if you don't have any of the above.

Utility Bill or Statement

 

Posted to you within the last 6 months and showing usage at your current address. We can't accept TV licence or mobile phone bills.

 

UK Birth Certificate

Solicitor’s Letter

 

Dated within the last 3 months, printed on headed paper and confirming the purchase of your house.

 

Students only

ID we'll accept if you don't have any of the above.

All documents must be dated for the current educational year, printed on headed paper and posted to you at your current address.

 

 

Student Accommodation Contract

 

UCAS Letter

(showing application number)

 

 

Student Loans Company Letter

 

 

Next steps:

If you're sending a Passport, Driving Licence, EU ID card, IND card or a UK Birth Certificate, please use the Royal Mail Special Delivery envelope we sent you and take it to your nearest Post Office®. Your documents will be returned via Special Delivery within 1 working day.

Otherwise, please put your documents into the standard prepaid envelope and pop it in a post box. Your documents will be returned via 2nd class post.

Once we verify your details, we'll open your account and send out your thinkmoney Prepaid Debit Mastercard®. This will take between 3 – 5 days to arrive.

 

Terms and conditions: 

For more information on how we will use your personal information when you have an account with us, you can read our 'How we use your personal information' leaflet. For more detailed information you can also read our Privacy Policy.

Helpful articles:

Legal Information

×

MONTHLY MANAGEMENT FEE PAYABLE. ONLY AVAILABLE TO UK RESIDENTS AGED 18 OR OVER FOR PERSONAL USE. PROOF OF IDENTITY WILL BE REQUIRED.

Calls may be recorded for training and quality purposes. Calls to 0161 numbers from mobiles and landlines are charged at local rate. Please check with your network provider for details on your call package.

Think Money Limited. Registered Office: Think Park, Mosley Road, Trafford Park, Manchester, M17 1FQ. Company Registration No. 5530040. Registered in England and Wales. Four star accreditation from the Fairbanking Foundation for the thinkmoney Current Account.

Think Money Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Register No. 900033) for the issuance of electronic money and provision of payment services. Think Money Limited is authorised and regulated by the Financial Conduct Authority for its consumer credit and insurance and mortgages mediation activities (Firm Reference No. 685963 register.fca.org.uk/)

The thinkmoney Prepaid Debit Mastercard® is issued by Think Money Limited pursuant to licence by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.