Why can’t I use my card at Pay at Pump petrol stations?

The Prepaid Debit Mastercard® can't be used at Pay at Pump machines.

This is because Pay at Pump doesn’t work like a normal transaction – they operate without advance card authorisation.

For example, when you pay in the shop, we’ll electronically validate the transaction before it’s completed, so we know the money is available. This isn’t possible at Pay at Pump, so we’d be unable to protect you from your account from going into a negative balance.

You can, of course, fill up your car and pay in the shop.

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