Is my money protected?
Yes, your money is well protected. We are an Authorised Electronic Money Institution, authorised and regulated by the FCA.
We’re permitted to process payments and provide the account service to you. The main difference is, that unlike banks, we are not allowed to use customers' monies to invest in markets or in any other way.
Your money is held in a trust account dedicated to you, which is "ring fenced" and separate from any other monies.
Bear in mind, your thinkmoney Current Account is not protected under the Financial Services Compensation Scheme (FSCS). However, as we're authorised and regulated by the FCA as an e-money institution, your money is protected and unlike the FSCS, this protection is not limited to a set amount.
This means that if something were to happen to thinkmoney, you would always receive your money back.
The thinkmoney card also uses the latest Chip and PIN technology, giving you heightened protection when shopping and making payments.
We also employ the latest security measures for fraud detection – helping to ensure your money is safe.
It’s also protected by the Mastercard 3D Secure programme, which you can find out more about here.