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What is a One Time Passcode (OTP)?

A One Time Passcode (OTP) is a random set of numbers we'll send to you by text or email. You can select which method you prefer – email or text - at the time you are making your purchase.

You'll need to enter this number sequence when you pay for your shopping to complete your purchase. It makes it fast and secure to shop online – even on your mobile. 

You can update your details on online banking or the app by going to 'contact details' in the 'more' section.

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