How do I amend a Direct Debit?
It only takes a few minutes to amend a Direct Debit. You can do this using Online Account Management.
By Online Account Management:
Step 1: Log into Online Account Management. Click here if you're not sure how to log in.
Step 2: Select 'Regular Payments' which you'll see on the right hand side of the screen. This will bring up a list of all your Direct Debits.
Step 3: Find the Direct Debit you wish to amend and select ' View/amend' to open up a new screen.
Step 4: On this page, you'll see the details of the Direct Debit. Update as necessary and then select 'Amend payment'.
Step 5: Review these changes and confirm by clicking 'Amend payment' if they're correct. Select 'Back' to make any corrections.
Step 6: You'll now need to click on 'Update budgeting' to see how your revised budget looks.
By text message:
Text 'CHANGE' followed by 'amend' and details of what you'd like to change to 81122 or 07786 200 077.
For example: CHANGE Amend my Direct Debit with EE from £15 to £20