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How do I update my personal details?

How do I update my phone number or email address?

You can update your phone number and email address on online banking or the app.

  • Go to the ‘More’ section
  • Select ‘contact details’
  • Press ‘edit’ next to the information you want to change
  • Enter your new phone number or email address, then hit ‘confirm’ when you’re done.

What should I do if I move house?

If you move house, give us a call on 0161 779 5000 to update your address.

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